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Course Contents: Academic Strategies for the IT Professional Home; Course Guide; Unit One: You Can Do It; Unit Two: Manage Your Time and Your Stress; Unit Three: Learning Styles; Unit Four: Academic Writing; Unit Five: Reading; Unit Six: Critical Thinking and Research; Unit Seven: Goals and Planning; Unit Eight: Career Connections; Unit Nine: Career Project; Unit Ten: Moving Forward

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Unit One: Reading (cont.)

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Unit One: Reading (cont.)

Communicating Online (cont.)

Netiquette

Dos

Write out all words (type "you" instead of "u") and use appropriate capitalizations.
Always capitalize the pronoun I.
Explain yourself clearly.

Don'ts

Do not use smileys (also called emoticons) in professional writing.
Avoid acronyms. Not everyone will know what the acronyms mean and this can block the flow of communication. For example, not everyone knows what ROTFL (Rolling on the Floor Laughing) means.

Do not use all capital letters when you type. All capitals is considered SHOUTING!

reading

Copyright 2010, by Kaplan University. Cite/attribute Resource. David, R. (2009, February 09). Unit One: Reading (cont.). Retrieved July 30, 2010, from Kaplan University — Open Course Ware — Free Courses Web site: http://ocw.kaplan.edu/information-technology/academic-strategies-for-the-it-professional/course/unit-one-reading-cont.-2. This work is licensed under a Creative Commons License.

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